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| Phone: (519) 767-9628 Toll Free: (800) 646-2064 Fax:(519) 837-1161 Email: info@tri-cityequipment.com | |
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Corporate Policies
 Tri-City Equipment Privacy Policy Tri-City Equipment is committed to the security and protection of private information collected from our customers. This privacy policy has been produced to outline the principles of the policy and made in compliance with PIPEDA (Personal Information Protection and Electronic Documents Act). PRINCIPLES: 1. Accountability Tri-City Equipment is accountable for the security and protection of all information collected from customers. Tri-City Equipment has taken appropriate security measures to ensure the protection of private information. In addition to producing this privacy policy, Tri-City Equipment has also appointed a Privacy Officer to ensure compliance with our privacy policy. 2. Purpose Identification Tri-City Equipment will inform the customer of the purpose of collecting customer information. Information collected will not be used for any purposes other than what the customer has given consent to. 3. Consent Tri City Equipment will obtain required consent from customers for the collection, use and disclosure of personal information. Consent can be provided verbally, in writing, electronically or otherwise depending on the nature of the situation. Highly confidential information (for instance, financial or medical records) must have consent in written or verbal form. Customers can withdraw previously given consent at any time by providing a written notice to our Privacy Officer. This however, may affect on the customer relationship. 4. Limiting Collection, Use and Disclosure Tri-City Equipment will identify the purpose for which any personal information is being collected and will only collect the necessary information for those purposes. 5. Accuracy Tri-City Equipment will take the necessary steps to make certain that our customer information is accurate, up to date and appropriate for its intended purpose. In the event that our customer information is not correct, customers may provide updated or corrected information. 6. Security Tri-City Equipment will take appropriate measures to ensure the security of customers’ private information from theft, unauthorized access, disclosure, copying, use or modification. These measures will include the following: • Physical measures including locking file cabinets and restricting access to our offices. • Organizational procedures such as limiting information to appropriate employees • Technological measures including password protection 7. Openness and Access Tri-City Equipment is open about our privacy policy. A copy of this policy can be viewed on our website (www.tri-cityequipment.com). Customers may also request access to personal information that Tri-City Equipment has collected with consent. The information will be provided unless providing the information would be unfavorable to others, infringe on the confidentiality of the information pertaining to others, or if releasing the information is prohibited by law. 8. Complaints and Challenging Compliance Our Privacy Officer can be contacted through any of the options at the bottom of this policy. Any complaints or enquires will be dealt with in a well-timed manner by the Privacy Officer. If a complaint is investigated and justified, Tri-City Equipment will update the policies to correct the problem. CONTACTS: Fax: (519) 837-1161 (please address to Privacy Officer) Phone: (519) 767-9628 E-Mail: tricity@bellnet.ca Mail: Attn: Privacy Officer Tri-City Equipment91 Monarch Rd. Guelph, ON N1K 1S4
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